If you have not done so already, be sure to read About Us!

PRICE PROMISE

If you find the same product cheaper within thirty days of purchase we will match the price and refund the difference. This promise is based on you providing evidence in the form of a legitimate advert or catalogue promotion, which clearly shows the same branded product at a cheaper price and is readily available (can be supplied same day) with no hidden charges.

QUALITY PROMISE

We source our products from reputable branded suppliers from around the World and we check every item for quality and value before it is included on our website. If for any reason you are not completely satisfied with your purchase, you can return it to us for a complete refund within 30 days of purchase, simply send it back in its original condition and packaging. All our products are guaranteed for 12 months; so long as they have been used for the purpose they have been meant for, please contact our customer support team for technical advice or any queries you may have in relation to any product.

SERVICE PROMISE, 24-7 RELIABILITY

We aim to provide you the best possible service, which includes 24-7 people available to respond with deliveries around the clock for Mechanical parts or Engineered manufactured items. This level of service is usually charged at a premium rate but if you have an emergency breakdown and need to get your machinery back up and running. It is a service you can rely on and may help save downtime and lost production. Standard next day and 2-3 days deliveries are available at £3.99 per shipment or Free delivery for orders over £40.

If we’ve not got it, perhaps we can make it. Our dedicated in- house 24-7 engineering manufacturing section can either manufacture product from scratch or modify existing items from stock i.e. bore and keyway etc. If you’re stuck, we will do our utmost to help, we have knowledgeable engineers who can usually offer good advice and sometimes come up with ideas / solutions to what might seem an impossible task.